Welcome to the SMX Status Page

All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
SMX Portal Operational
Website Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Completed - The scheduled maintenance has been completed.
Dec 11, 20:15 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:00 NZDT
Scheduled - SMX will perform routine maintenance of the platform. During the advertised window, there will be up to 15 minutes outage to portal access to apply security patches.
Dec 11, 18:39 NZDT
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 22:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 20:00 NZDT
Scheduled - SMX will perform routine maintenance of the platform. During the advertised window, there will be up to 30 minutes outage to portal access to apply security patches.
Dec 2, 10:44 NZDT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.