Welcome to the SMX Status Page

All Systems Operational

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SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
SMX Portal Operational
Website Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026
Resolved - Between 10:37pm Saturday and 1:30am Sunday, Microsoft experienced issues with their Azure network that impacted SMX mail filtering services.

The root cause was Microsoft ceasing to announce SMX network prefixes via BGP at 22:37 and again at 23:31, which effectively made SMX infrastructure unreachable on the internet. As a result, all inbound and outbound mail filtering services were unavailable during this period.

BGP routing announcements were restored at approximately 00:10am, with services gradually coming back online from that point. Full functionality was confirmed restored by 1:30am Sunday.

May 17, 00:00 NZST
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.