Welcome to the SMX Status Page
All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
SMX Portal ? Operational
Website ? Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 9, 2024

No incidents reported today.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Resolved - This incident is now resolved
Sep 5, 10:33 NZST
Monitoring - We have restarted some services at the back end, and both inbound and outbound mail search now displays the expected data.

We will continue to monitor.

Sep 5, 10:18 NZST
Update - We are continuing to investigate this issue, we can however confirm that mail flow, Smart Rules, and any policy sets are unaffected.

The issue seems to be limited to how data is being displayed.

Sep 5, 09:14 NZST
Investigating - We are aware of an issue where mail search data is not populating in the SMX admin portal.

We are investigating a fix and will provide updates as they come to hand

Sep 5, 08:35 NZST
Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.