Welcome to the SMX Status Page
All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
Mail Hosting ? Operational
Webmail ? Operational
POP/IMAP ? Operational
SMX Portal ? Operational
Website ? Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SMX3 Admin Portal URL change. Oct 7, 21:00-22:00 NZDT
We wish to advise customers that the URL of the SMX Administrative Portal is changing, from https://smxemail.com/admin/ to https://portal.smxemail.com/.

As a result, the IP address for the portal will also change, from 203.84.134.14 to 203.84.134.23.

No impact is expected, and any links to the old URL will be redirected to the new location.
Posted on Sep 29, 10:29 NZDT
Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020
Completed - The scheduled maintenance has been completed.
Sep 29, 09:34 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 01:01 NZDT
Scheduled - There will be a 10 minute outage of the SMX New Zealand primary site between 01:00 and 06:00 NZST on Tuesday, 29th September, 2020, due to scheduled maintenance by our connectivity provider. Access to the SMX administrative portal, Archiving, and hosted mailboxes will be unavailable. Mail flow for Secure Email Gateway customers will not be affected.
Sep 23, 10:21 NZST
Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.