Welcome to the SMX Status Page
All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering ? Operational
Australia ? Operational
New Zealand ? Operational
Mail Hosting ? Operational
Webmail ? Operational
POP/IMAP ? Operational
SMX Portal ? Operational
Website ? Operational
SMX CRM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Resolved - From 12:15 to 15:05 NZDT, the SMX NZ primary and secondary sites were targeted by a DDoS attack, which may have resulted in disrupted connectivity and delayed email for some customers. Normal service has been restored. We are working with our ISP to mitigate against further such attacks.
Nov 11, 12:00 NZDT
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Completed - The scheduled maintenance has been completed.
Nov 7, 18:09 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 14:30 NZDT
Scheduled - SMX will be performing routine maintenance on our secondary Australian site on 7th November from 14:30 to 15:00 NZDT

No customer impact is expected.
Oct 31, 15:45 NZDT
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019
Completed - The scheduled maintenance has been completed.
Oct 30, 10:08 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 30, 10:07 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 22:00 NZDT
Scheduled - SMX will upgrade the infrastructure components at our New Zealand primary site between 10pm - 12am, Thursday, 24th October 2019. This may result in two short periods of disrupted access (for less than 60 seconds each) to the inbound and outbound filtering and hosting services. In our experience, there will be little or no customer impact as the vast majority of mail clients will immediately reconnect.
Oct 22, 12:32 NZDT