Welcome to the SMX Status Page
All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering ? Operational
Australia ? Operational
New Zealand ? Operational
Mail Hosting ? Operational
Webmail ? Operational
POP/IMAP ? Operational
SMX Portal ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - This incident has been resolved.
Mar 11, 14:43 NZDT
Monitoring - Our phones are now working as normal. We will continue monitoring this incident and update the status accordingly. Thank you for your understanding.
Mar 11, 13:11 NZDT
Identified - The SMX phone line is currently down. We are working with our vendor to resolve this as quickly as possible. Should you need to contact us, please email us at emailsupport@smxemail.com.
We apologise for any inconvenience caused.
Mar 11, 10:01 NZDT
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Completed - The scheduled maintenance has been completed.
Mar 7, 21:43 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 21:00 NZDT
Scheduled - SMX will perform routine maintenance of the New Zealand primary site between 9 pm - 10 pm, Thursday, 7th March 2019. During the advertised window there will be a few short periods of disruption to mail services. In our experience, affected clients will be able to reconnect automatically.
Mar 6, 16:22 NZDT
Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.