System Status
All Systems Operational
Mail Filtering ? Operational
Australia   ? Operational
New Zealand   ? Operational
Mail Hosting ? Operational
Webmail   ? Operational
POP/IMAP   ? Operational
SMX Portal   ? Operational
Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2018

No incidents reported today.

Jan 18, 2018
Completed - This change has now been completed successfully.
Jan 18, 22:06 NZDT
Scheduled - While we perform routine maintenance, SMX portal will be unavailable. Filtering and Archiving services will not be affected.
Jan 16, 12:15 NZDT
Jan 17, 2018
Resolved - This issue has been resolved now and the portal is working as normal. We thank you for your patience while we were experiencing this issue.
Jan 17, 11:37 NZDT
Identified - The portal is available again, some customers might experience slowness for certain features. We are working to resolve this as soon as possible.
Jan 17, 11:09 NZDT
Investigating - Access to the SMX Portal is currently not available. We are urgently working to resolve this as soon as possible.
Mail flow is not impacted.
Jan 17, 10:14 NZDT
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018
Completed - This change has been completed successfully.
Jan 14, 21:37 NZDT
Scheduled - The SMX3 administrative portal will be unavailable while we perform database maintenance. Filtering, Hosting, and Archiving services will not be affected.
Jan 12, 15:27 NZDT
Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Completed - This change has been completed successfully.
Jan 11, 21:18 NZDT
Scheduled - SMX will work with our vendor to apply patches for latest vulnerability to hypervisor hosts at secondary New Zealand site, which may result in short periods (a few seconds) of disrupted access to the inbound and outbound Filtering services at that site. For most clients, DNS MX records will direct you to our primary site, which is unaffected by the work.
Jan 11, 16:10 NZDT
Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.