Welcome to the SMX Status Page
All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
Mail Hosting ? Operational
Webmail ? Operational
POP/IMAP ? Operational
SMX Portal ? Operational
Website ? Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The SMX3 administrative portal will be unavailable for up to 15 minutes for routine maintenance between 9.00 pm - 10:00 pm NZST, Wednesday, 21st April 2021.

During this time, users may experience errors when configuring forwarding rules, adding or removing whitelists and blacklists, and changing their password. Filtering, Hosting, and Archiving services will not be affected.
Posted on Apr 16, 08:51 NZST
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Completed - The scheduled maintenance has been completed.
Apr 16, 08:23 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 NZST
Scheduled - SMX will perform routine maintenance in the New Zealand primary site between 09:00 pm - 10:30pm (NZDT), Thursday 15th April 2021. During the advertised window there will be few short periods of disruptions to mail services. In our experience, affected clients will be able to reconnect automatically.
Apr 12, 09:39 NZST
Apr 15, 2021
Completed - The scheduled maintenance has been completed.
Apr 15, 08:11 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 21:00 NZST
Scheduled - SMX will perform routine maintenance in the Australia primary site between 09:00 pm - 10:30pm (NZDT), Wednesday, 14th April 2021. During the advertised window there will be few short periods of disruptions to mail services. In our experience, affected clients will be able to reconnect automatically.
Apr 12, 09:37 NZST
Apr 14, 2021
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.