Welcome to the SMX Status Page
All Systems Operational

About This Site

SMX updates this page when there is any customer impacting incidents and scheduled maintenance.

To ensure you receive all incident updates we suggest you subscribe to this page using a non-SMX filtered email address. You may wish to subscribe via text also.

Please note if you subscribe via text you will only receive a notification when an incident is created and resolved. You will not receive notifications for updates. You may wish to subscribe via email as well or visit this page during the incident for updates.

As this page is external to SMX we will still be able to update you in the case of SMX service disruption.

Mail Filtering Operational
90 days ago
100.0 % uptime
Today
Quarantine and Archiving Operational
90 days ago
100.0 % uptime
Today
SMX Portal ? Operational
Website ? Operational
SMX Service Desk Operational
Phoneline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 22:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:00 NZST
Scheduled - SMX will perform routine maintenance of the platform. During the advertised window, there will be an 5-minute outage to portal access to apply security patches.
Rollback: In the event of any issues we will reinstall the previous configuration.

Apr 5, 16:32 NZDT
Completed - The scheduled maintenance has been completed.
Apr 8, 21:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 21:00 NZST
Scheduled - In order to improve security and stability we are upgrading the SMX admin portal (https://portal.smxemail.com) to the current release.

As part of this change, we're also applying infrastructural changes to the platform hosting the portal.

The portal will be unavailable for approximately 30 minutes. There is no impact to inbound or outbound mail and users will be able to access their email throughout.

Rollback: In the event of any infrastructural issues we will roll back to the previous configuration

Apr 5, 16:34 NZDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.